If medication errors remain unchanged after implementing new client identification policies, what should the nurse manager's next action be?

The next logical action for the nurse manager, after observing that medication errors have not decreased despite the implementation of new client identification policies, is to examine medication administration data. This step is crucial for several reasons.

First, analyzing the medication administration data will allow the nurse manager to assess whether the nursing staff is actually adhering to the newly established policies. It is possible that the staff is not consistently implementing the new identification procedures, which could be contributing to the persistence of medication errors. By reviewing this data, the nurse manager can identify patterns or specific instances where the policies may not be followed correctly.

Second, understanding the context of the errors through detailed data analysis can provide insight into whether the issues are related to compliance with the policy or if there are other underlying factors at play. This could include communication breakdowns, staffing issues, or even the need for additional training on the new procedures.

Lastly, this approach aligns with a systematic and evidence-based management style. Rather than jumping to conclusions or making changes without sufficient information, taking the time to review data ensures that any subsequent actions, whether they be staff training sessions or revisions to policies, are appropriate and targeted.

Through this method, the nurse manager can build a clearer picture of the situation and develop informed strategies to effectively